Buyer Guide

Guide to buyer protection

Ensuring you’re protected while you’re buying on Aniq is our top priority. For this reason, we have the secure Aniq system.

Thus when you pay through Aniq, you’re covered by the Buyer Protection and we take care of:

Protection of your purchases

You can shop with peace of mind - with the help of Aniq Balance, your money won't be transferred to the seller until you confirm the item has arrived safely and it matches the description. If the item doesn’t match the listing significantly, doesn't arrive, or arrives damaged, let us know within 2 days of delivery (or of the expected delivery date if it doesn’t arrive). We’ll ensure you get refunded for your purchase. For more details, check out our Refund Policy.

Extra measures against fraud

To make sure that no stranger can buy on behalf of you on Aniq, we put an extra layer of safety to your purchases and we randomly check transactions by prompting purchase verifications.

Extra measures against fraud

When you enter your credit card number, we encrypt it and we never store it. In other words, you simply don’t risk losing your financial information.

Support from our team

We’re always at hand if you need to solve any questions related to your order. Cause we want to ensure you have smooth and successful shopping on Aniq.