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We want to show you just how great second-hand can be. Sell the clothes that have more to give. Shop for items you won't find in stores. Aniq is open to everyone who believes that good clothes should live long.
Sell what you don't wear or hunt for rare finds. The world of pre-loved has now its own web place.We are aiming to expand and grow our community is on a mission to make second-hand the first choice
1.General
This data protection statement applies to the online platform at www.Aniq.co.uk ("Website") as operated by Aniq ("Us", "We" or "Aniq") and to the associated app ("App") operated by Aniq. More details about how to get in contact with us can be found at the end of this data protection statement under no.13.
We take your privacy extremely seriously. We will not sell or lease your personal data. All data will be collected, stored and processed by us in accordance with the statutory regulations and not passed on to any third party unless we are under a statutory obligation to do so, or unless necessary for the provision of our services, or unless you have expressly agreed to the passing on of your data.
The services offered by us via the website and/or app (jointly "Platform") can function only if we collect, store, transfer, delete and/or otherwise use ("Process" or "Processing") specific data relating to you. Personal data means all information relating to an identified or identifiable natural person ("Data") such as your name, date of birth, address or email address.
This data protection statement describes which of your Data we collect and for what purposes we Process it when you use the services offered by us on the Platform. This data protection statement also contains important information on the protection of your Data, especially the statutory rights you have in connection with it.
Certain services on our Platform are offered by third-party suppliers. When you use these services, the data protection regulations of the third-party suppliers will then apply in addition to this data protection statement. Prior to your use of such services, the third-party suppliers may require you to provide permission under data protection law.
This data protection statement supplements the general terms and conditions ("GTC") that form the basis of your contract with Aniq for the usage of the Platform ("Usage Contract"). In the event of discrepancy between the GTC and this data protection statement, the provisions of the latter shall apply.
2. Which of your data do we Process?
2.1 Connection to Website and App
When you connect to the Website or App, we Process the following data (logfiles), even if you are not logged in to the Website as a member:
In the event of access via mobile devices, the following logfiles are also captured as part of your use of the Aniq App:
Without your express permission we will not use the personal data specified in this section, especially the IP address, unless such use is necessary (i) for the provision of our services and/or (ii) for security purposes, especially the prevention of cyber attacks such as data scraps and denial of service attacks and for preventing impermissible multiple applications.
2.2 Registration as member
In order to use our Platform, and especially to undertake commercial transactions via the Platform, to use the electronic payment system or to leave reviews and communicate with other members, you need a Aniq account. For this purpose, you must register as a member on the Website or App. If you have a Facebook or Google account, you can also register via one of these accounts.
(a) Registering via your Facebook or Google account
If you register via your Facebook or Google account, you will be transferred from our Website or App to the website of Facebook or Google and asked to enter the log-in details for your Facebook or Google account. If you enter your Google log-in details, Aniq will receive from Google the following data from your Google account:
Once you have entered your Facebook log-in details and you are on the Facebook website, you can decide whether, in addition to your
Please note that if you keep your default settings, all the aforementioned Facebook data will be selected. If you click on the button marked "Continue as ..." you are agreeing to the transfer to Aniq of the Facebook data selected.
The data we obtain from Facebook or Google will be used to set up your Aniq account. This means that we will use the member name of your Facebook or Google account as the member name for your Aniq account so that it will be visible to other visitors to the Website and users of the App. If we obtain access to your friends list from Facebook, we will use it in your profile to show to other members the number of your Facebook friends and thus build up the confidence level for transactions with you. Other Data obtained from Facebook or Google will not be visible to anyone on the Platform.
You can at any time undo the link with your Facebook or Google account. This can be done under "My settings" in your Aniq account. If, however, when you initially registered, you did so without linking to your Facebook or Google account, you can create this link later.
(b) Registering without a Facebook or Google account
If you do not want to register via a Facebook or Google account, you will be asked to enter the following details on our Website or App:
Your member name will be visible to all visitors to the Website and users of the App. Other data you provide as part of the registration process will not be visible. Your member name can be a pseudonym and does not have to be the same as your real name.
2.3 Completion of your profile
After registering, you can add optional information to your profile. Go to "My settings" in your account.
a) Profile details
Under "Profile details" you can add the following data:
Your profile photo and the information you provide in the "About you" field are visible to other visitors to the Website and users of the App, but the remainder of the Data entered by you is not visible.
(b) My feed
Under "Manage my feed", you can enter your dress and shoe sizes. This Data cannot be seen by others.
(c) Dispatch
Under "Dispatch" you can enter your address and a country and a location (city or town) where the item you are selling is located (meeting point). The location you enter is visible to other members, but you can conceal it by adjusting your settings under "My Settings" in "Privacy Settings". Other members will only ever see your approximate location. The other data provided by you will not be visible to visitors to the Website or users of the App.
We will process your data which is necessary to provide shipping services. The transferred data includes:
(d) Payment
Under "Payment" you can enter the details for the bank account (name of account holder and IBAN) to which payment is to be made by purchasers of the items you sell via the Platform. To make it easy to provide this information, you can save your account details under "Payment". Otherwise your account details will of course not be visible to anyone.
2.4 Use of Platform for transactions
We will store and Process Data on your transactions on the Platform (e.g. item, price, time of transaction etc.). You can see this Data in the transactions overview of your account.
If you sell items on our Platform, we collect additional Data that you create when you offer the items for sale, particularly photos and video as well as text and other descriptions (e.g. brand, price, size, condition, colour etc.), payment methods accepted, location, item comments etc. This Data will be visible only to visitors to the Website and users of the App.
We might also ask you to provide us with a proof of payment authorization (i.e. bank statement, phone verification, PayPal account screenshot, credit card picture).
2.5 Use of the MANGOPAY electronic payment system
(a) Setting up your e-wallet
If you opt to pay a seller by credit card, PayPal, or if you accept payment from a buyer via one of these methods, or if you use other services on the Platform for which a charge is made, the transaction in question will be processed via our electronic payment system, MANGOPAY (see our GTC.), which is operated by MANGOPAY S.A., 10 Boulevard Royal, L-2449 Luxembourg ("MANGOPAY"). To use MANGOPAY, you will need to set up an e-wallet on the Platform (referred to on the Platform as a "wallet") and provide us with the following information, which we will transfer to MANGOPAY:
(b) Payment via MANGOPAY
If you use the MANGOPAY electronic payment system, MANGOPAY will collect the payment information required according to the payment method selected (e.g. credit card, PayPal). Payment will then be implemented via MANGOPAY and the payment service provider you have selected (e.g. PayPal). To this extent, the data protection regulations of MANGOPAY and the relevant payment service provider will apply. For more information on payment procedure and payment service providers, see no. 13 of our GTC. If you use a credit card as your payment method, Aniq will see only the last four digits of your card number. This information will be used by us solely for the purpose of confirming payment and preventing fraud.
2.6 Communication, comments and reviews
When you use our services, we also collect the following Data:
For technical reasons, this content generated by you will remain online after the end of your user agreement. Nonetheless your member name will not be visible and there will be a note stating that the content comes from a member who is no longer active (see our GTC).
2.7 Location data
When you register at Aniq we will process the location data collected via your App or web browser (as part of your IP address). This data (your country, city) will be shown on your profile. You can edit information on your city at any time.
3. Purposes for which we Process your Data
Insofar as not already specified under 2, we will Process your Data for the following purposes.
3.1 Provision of our services
We will Process your Data for the purposes of performing the usage agreement, for providing the services used by you on our Platform
3.2 Legal rights, improvement of our Platform, prevention and detection of inadmissible activity, system security
We will also process your Data to protect the following legitimate interests of Aniq and/or any third parties:
3.3 Creation of anonymous user profiles
Aniq will use the Data gathered during registration (see above under 2.2) and during profile creation (see 2.3), the Data on your forum activity (see 2.6), your logfiles (see 2.1) and your usage data as collected via cookies (see below under 8) to create an anonymous user profile ("User Profile").
Unless permission is provided, Aniq will under no circumstances use this User Profile in such a way as to allow a connection to be established between it and a specific person. This means that Aniq will not be able to establish the member's identity. Aniq further guarantees that, without permission, anonymous user profiles will not be combined with users' other personal Data for any technical, personal or administrative purpose.
Aniq will create and use User Profiles in pursuit of the following legitimate interests:
3.4 Email newsletter and other marketing emails
You can register for our newsletter and for other marketing emails ("Marketing Emails"). When you register, we will ask you for your permission to Process your email address for the purposes of sending you Marketing Emails containing the latest information on our products and services, especially with regard to goods available on the Platform, special offers and marketing campaigns. You will receive Marketing Emails only if you have given permission.
Your permission also includes your agreement that we may personalise the content of Marketing Emails in accordance with your needs and interests on the basis of any User Profile that may have been created for you (see 3.3). Where you have also permitted us to use cookies and to track your user behaviour on our Platform (see 8.2 below), this permission also includes Data on your use of our platform.
Your permission for the sending of Marketing Emails can be withdrawn by you at any time with future effect. In your Aniq account, you can adjust your settings to block the sending of any further Marketing Emails. Alternatively you can click "Unregister" at the end of the Marketing Email. Withdrawal of permission will not affect the lawfulness of Processing carried out prior to withdrawal of permission.
3.5 Account verification for security purposes
We may request you to give us your phone number for the purposes of account verification. You will receive a code via a text massage sent to the phone number you have provided. You will not be able to continue using the App until you have entered the code. Until then, your usage of the Platform will be blocked. In addition, we encourage you to secure your account to verify it yourself via telephone number. Your phone number will not be visible to Platform users and will not be used by us for any other purpose, and especially not for marketing purposes.
3.6 Personalization of feed
In order to show you the items that are relevant to you we will profile you and personalize your feed based on your gender, age, country, preferences, the information about category, brand, color, condition, price, size of the purchased items and purchasing history. We have a legitimate interest to personalize your feed under Art. 6 (1)(f) of EU General Data Protection Regulation – our platform will be more convenient for our users and, due to personalization, you will see offers from other members that might interest you the most.
3.7 Reporting suicidal posts
In exceptional cases, where we notice suicidal posts on our platform, we may report them to the police. In such cases we will disclose your user name, e-mail address, name, IP addresses and last logins, telephone number (if verified), print screen / link of forum post or thread where the declaration of suicide appears. In such cases we disclose the data to protect your vital interests under Art. 6 (1)(d) of EU General Data Protection Regulation
3.8. Contacting you for opportunities
We may contact you via e-mail or inbox message to offer you to share your content on our social media profiles or to participate in our marketing campaigns. This is to increase yours and Aniq's publicity or to provide you with earning possibilities which is a legitimate interest under Art. 6(1)(f) of General Data Protection Regulation.
3.9. Sharing your photos and other content on Aniq‘s social media
If you allow us, we will post your content on our social media accounts. In this case we will use your content only for the said purpose based on your consent (Art. 6(1)(a) of the General Data Protection Regulation).
3.10 Conducting advertisement campaigns involving you
If you consent to participate in our advertisement campaigns, we will use your telephone number to contact you with a proposal to participate in our advertisement campaign and give you more details about the project. If you provide your address and room photos we will use them to arrive at your place and film the advertisement. This data may be transferred to our partners (advertising agencies, directors) that are responsible for implementing the advertisement campaign. We will collect your date of birth, nationality and information about your business certificate or individual business acitivity status to complete and perform a contract between you and Aniq. If you provide your consent, we may also use your name, age, city or story to include them in advertising campaign. We will use the mentioned data based on your consent (Art. 6(1)(a) of the General Data Protection Regulation) or to perform a contract beweenAniq and you in case one is concluded (Art. 6(1)(b) of the General Data Protection Regulation).
4. Online security
Access to your account is protect by a password set by you. Do not disclose your password to anyone. Once you have finished using Aniq, remember to log off by using the log-off button, especially if you're using a public computer. Please note that the transfer of data via the Internet (e.g. via email) is not always totally secure and the prevention of access by third parties cannot be guaranteed.
We will take all technical and administrative security measures required to protect your Data from unauthorised loss and access as well as from unauthorised amendment, disclosure or deletion. Access to your Data is limited to those persons who require it for the purposes described in this data protection statement. Such persons are bound by the applicable data protection laws.
5. Contract processing
Aniq may appoint external service providers to provide specific services. These service providers will undertake data processing procedures on our behalf and at our instruction (contract processors). Aniq will select contract processors carefully and in accordance with applicable data protection laws. It will also ensure that Processing is carried out in accordance with the provisions of any written contract and with statutory data processing regulations.
The contract processors appointed by us may under certain circumstances be granted access to your personal Data but solely for the purpose of the data processing requested. Contract processors are also contractually required to ensure that the level of their data protection is at least equivalent to that provided by us. All Data processed on our behalf remains under our control. We continually monitor compliance with our instructions, with guaranteed levels of data security and with contractual agreements formed with the data processor.
Some of these service providers may be in countries outside the EU/EEA whose data protection levels are viewed within the EU/EEA as inadequate. We have nonetheless formed appropriate agreements with these service providers (or there are other guarantees in place) that ensure that all necessary measures will be taken to protect your data in accordance with the applicable requirements. If you have any questions about our service providers, please contact our Platform help centre. If our question is not answered there, please contact us via email at dpo@Aniq.co.uk. As a minimum, we will always supply on request any additional information on the guarantees we have put in place (or where applicable a copy of this information via email).
6. Capture of public content by external search engines
Your member name, selected language, profile photo and the "About you" details in your profile (see 2.2. and 2.3 above), all other content published by you, e.g. items offered for sale, forum posts, comments on items (see 2.4 and 2.6 above) as well as the date of your registration and the time of your last log-on will be freely available online and thus included in external search engine results. We therefore advise you not to publish any addresses, mobile numbers, email addresses or other contact data or sensitive or private information.
7. Disclosure of your Data to third parties
Aniq will share your Data with other entities in Aniq group. Aniq is statutorily obliged to provide personal and/or usage Data to investigative, criminal prosecution or supervisory authorities if and insofar as required for the avoidance of risk to the public and for the prosecution of criminal acts.
Aniq may share your Data with third parties when transferring rights and obligations pertaining to the contractual relationship between you and Aniq to such third parties in accordance with the General Conditions of Use (available via the link https://www.Aniq.co.uk/terms-and-conditions ), in particular in the case of the transfer of a sector of activity, a merger through the foundation of a new company, a merger through absorption, de-merger or any change in control affecting Aniq. Prior to such event Aniq will inform you separately about the details of sharing your Data and will obtain your consent where legally necessary.
In all other cases your Data will be passed on to third parties only where you have granted permission or have yourself given third parties access to your Data (not including third parties that we have commissioned as contract processors, see 5 above).
8. Use of cookies
8.1 Required cookies
Cookies are small text files that our Platform wants to place on your computer or other online devices such as tablets or smartphones. Provided your browser settings accept cookies, your browser adds the text in the form of a small file. Unless stated otherwise elsewhere in this data protection statement, the cookies we use are necessary for the functionality and performance of our Platform. This includes cookies that enable you to register for the protected areas of our Platform, to buy an item or to use the electronic payment system. Most cookies are deleted from your device after the end of your browser session (session cookies). The information saved in the required cookies will be used by us solely to provide the services and functions requested.
8.2 Cookie consent
When you access our Platform, we will ask for your consent to place additional cookies on your device by showing you a cookie banner and obtaining your permission. These cookies are not strictly necessary for the functioning and performance of our Platform, but they do help us
The cookie banner will tell you why we use cookies. In continuing to use our Platform after we have displayed the cookie banner, you consent to our using cookies for the aforementioned purposes ("Cookie Consent").
Further information on cookie usage by Aniq and on how you can withdraw your consent or decline to accept cookies can be found below.
8.3 Managing your cookie settings
You can configure your browser to decline some or all cookies or to ask for your permission before accepting them. If however you decline cookies, some of our services may have restricted functionality. For information on how to adjust or change your browser settings, visit www.aboutcookies.org , or www.allaboutcookies.org. If you use multiple devices to access our Platform (e.g. smartphone, tablet, computer etc.) you must ensure that each browser is adapted to each device in accordance with your cookie preferences.
8.4 Use of third-party cookies
When you use Aniq online services, you may be targeted with cookies or web beacons from other providers for the purposes of gathering information. This may be for the purposes of range measurement or the activation of contextual advertising or targeting campaigns. On the basis of your permission for the use of cookies, we will also evaluate user profiles under a pseudonym. No personal identification will be possible. These third-party tracking technologies and their use are not controlled by us
You can prevent storage of, and tracking by, such third-party cookies by adjusting your browser settings.
8.5 Description of Cookies
For overview of the cookies We use on the Platform, please refer to our cookie description.
9. Surveys
We always look for ways to improve your experience when using Aniq. That is why we might invite you to participate in survey and use your feedback. We‘ll temporarily connect your responses to your user ID and your profile information (e.g. the amount and the average value of items you‘ve bought or sold, the number and types of paid services you‘ve bought) and anonymize this information straightaway - this means that the responses will no longer be associated with you.
9.1 Use of SurveyGizmo survey tool:
For our surveys we use the SurveyGizmo online survey tool, which is provided by Widgix EU Limited, registered in United Kingdom ("SurveyGizmo“). When you take part in our surveys, Data such as your usage information, device information, referral source, page tag data, survey responses and other Data provided by you as part of the survey will be saved on SurveyGizmo’s servers. This process is governed by SurveyGizmo’s data protection regulations, https://www.surveygizmo.eu/privacy/.
10. Right of amendment
As we are constantly developing our services, we reserve the right to change this data protection statement at any time subject to the applicable regulations. Any changes will be published promptly on this page. Regardless of the aforementioned, you should check this page regularly for any updates.
11. Duration of storage of your data
Unless stated otherwise on this data protection statement or provided for by statute, we will save
We may store your personal Data longer than the above mentioned periods to the extent that your personal Data is necessary for compliance with our legal obligations, in particular statutory retention periods, and for the establishment, exercise or defense of legal claims.
12. Your statutory rights regarding your Data
Under statutory data protection provisions, you have the right at any time:
You also have the right on exceptional grounds to opt out of the statutory Processing of your Data. Where your personal Data are Processed for direct marketing purposes, you can object to such Processing (right to object).
You further have the right to withdraw at any time any permission you have provided as part of registering for or using our services. Such withdrawal will not affect the lawfulness of Processing carried out prior to withdrawal and based on the permission granted. Where permission for cookies is concerned, you can use the deregistration and deactivation mechanisms set up for the various services (see data protection statement for the individual services under 8.2 and 8.4 of this Website). This will result in a permanent deactivation cookie being placed in your browser, thereby signaling to us that your browser should not be subject to such data capture. Please note that, if you remove all cookies that have been placed in your browser, the deactivation cookie too will be deleted. To above process will have to be completed by you again if you use our Platform with another device or another browser.
You can withdraw your permission for the sending of our newsletter by adjusting your Aniq account settings to block the sending of any further Marketing Emails. Alternatively you can click "Unregister" at the end of the Marketing Email.
To exercise any of the rights specified in this section, you can contact Aniq using the contact details below. Regardless of any other legal remedy, you also have the right at any time to submit a complaint to the supervisory authorities.
13. Our contact details
If you have any queries regarding the Processing of your data as part of your use of the Platform, or regarding your rights, please contact us @ customersupport@theaniq.com
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