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Ship Item

How long do I have to ship the item?


You have 5 weekdays to ship the item from the day the buyer has purchased it, otherwise, the transaction will be cancelled


We recommend not to wait until the last day, as it might take up to 48h for shipping provider to update the delivery information.


If you're unable to ship in time:


  • Explain the situation to the buyer
  • Cancel the order
  • If you agreed with the buyer before cancelling, you’ll avoid automatic negative feedback

Good to know:


  • If the label is not downloaded within 3 week days from the purchase, the order will be automatically cancelled and the buyer will be funded.
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