Welcome to Procmyloan Inc, a mortgage broker company! Your privacy is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality.
We may collect information through our website located at www.procmyloan.com, as well as other sites accessible via subdomains, mobile versions of any of our sites, and any other site on which we post this Notice (each a "Site" and, collectively, the "Sites";). Capitalized terms not otherwise defined here will have the same definitions as set forth in our Terms of Service.
We have adopted standards that help to maintain and preserve the confidentiality of customers' nonpublic personal information. The following Statement affirms our continued efforts to safeguard customer information.
If you do not agree to the practice disclosed in this Notice, please do not use our Sites.
We do not sell or rent customer information. Period.
We share customer information with certain employees and with companies providing services on our behalf to service your needs.
We may share your personal information with non-affiliates to assist in your application and mortgage process.
We may share information for marketing and/or joint marketing purposes.
Our policy requires all employees and companies providing services on our behalf to keep customer information safe and to comply with our company’s customer information security expectations.
Our privacy policy applies to potential customers as well as current and former customers.
You may have other privacy protections under applicable state laws. To the extent the state laws apply, we will comply with them when we share information about you, and in some cases may be limited by you in what we can share.
We have adopted policies and procedures designed to protect your personal information from unauthorized use or disclosure.
We have implemented physical, electronic, and procedural safeguards to maintain confidentiality and integrity of the personal information in our possession and to guard against unauthorized access. These include among other things, procedures for controlling access to customer files, security programs, and information technology security measures such as the use of passwords and firewalls, as well as virus and use detection software.
We continue to assess new technology as it becomes available and to upgrade our physical and electronic security systems as appropriate.
Our policy is to permit employees to access your personal information only if they have a business purpose for using such information, such as administering, providing, or developing our products or services. Our policy, which governs the conduct of all of our employees, requires all employees to safeguard personal information about the consumers and customers we serve or have served in the past.
We may collect personal and other information about you when you use our Sites, as described below."Personal Information" is information about identified or identifiable individuals, including (but not limited to) an individual's name, mailing address, email address, employment information, financial information such as your income, assets, and liabilities, as well as information about your savings, investments, insurance, and business or phone number, whether used alone, or when combined with other personal or identifying information which is linked or linkable to that individual.
Typically, we collect this information on applications and other forms you complete, through conversations you may have with our loan professionals, with our other representatives, and in some cases, over our website. We may also collect information from a wide range of other sources to process and/or underwrite your loan. These sources may include among others, employers, attorneys, banks, lenders, title insurers, insurance companies, credit reporting agencies, our Company’s mobile services, and online web or third-party applications, (subject to your consent when required by applicable laws).
We may offer newsletters and/or other communications to share information with you about Procmyloan Inc, our products, and services, or our Affiliates, helpful guides, and information relating to mortgages, real estate, and other topics or offers in which we believe you may be interested. We may also provide you with information about us and our related entities, advertisers, sponsors, or other business partners through these newsletters and communications. When you sign up for a mailing list, we will collect Personal Information such as your name, email, and telephone number, as well as any other information on the signup form. You may receive this information from Procmyloan Inc, our Affiliates, independent loan originators and or offices of Procmyloan Inc, or our Affiliates, or if appropriate, our advertisers or sponsors.
You may also inquire about or request certain information from a specific Procmyloan Inc., loan originator, or office. If you inquire regarding an office or loan originator, or if you request information relating to a specific product/service offered by our independent loan originator or office, that independent loan originator or office may contact you regarding that or related products/services. In addition, if you indicate an interest regarding a specific product or service, you may automatically be placed on a list to receive email updates regarding that product, service, or franchise (which may be sent by the independent office or loan originator).
With your consent, we may also provide you with SMS updates regarding our Sites, our Affiliates, or our products and services. We may also provide you with the option to receive calls on your mobile phone regarding our products and services. If you opt-in during signup, you consent to receive such calls and messages. To revoke your consent, contact us via email or phone using the information provided below, or follow the instructions in the message you receive.
You may contact us using the "contact" page with general questions about our Sites, Procmyloan Inc., services and products, our business, or other matters. If you do so, we will typically collect Personal Information from you, such as your name, email, and phone number, as well as other information you may choose to provide in the contact form. The Personal Information you provide through our Sites will be used primarily in the context of resolving your request or answering your inquiry or providing additional information related to that inquiry. We may also place you on our marketing list for information related to your inquiry or which we otherwise believe would be of interest to you, and we may otherwise use your information as described in this Notice.
You may be asked to fill out a loan application questionnaire on our Sites in order to get more information on services we may offer, access mortgage or brokerage-related resources, and for other features, we may add from time to time. If you register or fill out any forms on our Sites, we will collect Personal Information such as your name, email, address, and any other Personal Information required on the registration form. If you wish, you may provide us with your phone number. If you register or fill out any form, we may also collect additional Personal Information from you in the course of providing our services. We primarily use the Personal Information we collect during the process and as part of our services to provide your requested services, manage and correspond with you about your interest, send you information and newsletters related to mortgages, brokers, properties, real estate markets, and/or other information we think may interest you, and for other matters described in this Notice.
Our Sites use cookies, which are small, commonly used files that are transferred to your computer by us or a third party when you allow your browser to accept cookies. Similarly, we or our third-party service providers/advertisers may also use "web beacons," "pixel tags" or other tracking technologies, which are typically small pieces of code placed on a web page to monitor the behavior and collect certain data regarding the actions of our guests online. These cookies and other technologies may be used to track your online traffic patterns, to enhance your experience when using our Sites, to store information during your session, to personalize the Sites for you based on your preferences and selections, to target advertising or content to you (as described further below) and to collect information about you and your visit to our Sites for other marketing and business purposes. You can adjust your privacy preferences regarding the use of cookies and similar technologies through your browser. However, disabling cookies may impair your user experience and disable certain features of our Sites.
Data about your activities online may be collected for use in providing advertising tailored to your individual interests, either by us, our affiliates, or third parties. We may work with third parties such as network advertisers and ad exchanges to serve advertisements across the internet and may use third- party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party websites and viewing of ads and of our content.
We and these third-party vendors, including Google, may use third-party technologies (such as a Facebook Custom Audience Pixel) together with our own first-party technologies in order to analyze ad impressions, your use of ad services, and interactions with these ad impressions and ad services. The information collected may also include information about your visits to our Sites, including the pages you have viewed and what content you have seen. These third-party tracking technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements too many times, and (c) understand the effectiveness of the advertisements that have been delivered to you.
You can opt-out of certain advertising by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analyticsadd-on. If you wish to take steps to opt-out of tracking by certain online advertisers, you can visit the Digital Advertising Alliance#39;s opt-out page ataboutads.info/choices ;or the Network Advertising Initiative atnetworkadvertising.org/optout_nonppii.asp. To learn more about how to opt out of Google's use of cookies, visit Google's Ads Settings,here. You may control Facebook's use of interest-based ads through your Facebook account settings or may visit the customer support page here. Please note, at this time we do not respond to browser-based quot;do not trackquot; signals.
To learn more about cookies and similar tracking technologies, and how they can affect your privacy, visit allaboutcookies.org. To learn more about, or to opt out of Google's analytic and marketing services, visit Google Analytics Terms of Use, the Google Privacy Notice, or Google Analytics Opt-out.
Our Sites and servers may collect other information from you when you access our Sites, including your IP address and the pages you visited, and content you viewed while on our Sites. The Information collected cannot typically be used to identify you personally. However, if you have registered on the Sites, it may be possible for us to link certain information to information that identifies you personally. Information collected through our Sites includes the information sent to us automatically by your web browser, the address of the web page you were visiting when you accessed our Sites, information about your operating system, the browser you are using, the date and time of your visit, and online traffic patterns and content accessed throughout our Sites.
We may use your Personal Information to:
respond to inquiries or service requests and monitor such responses;
provide information about and market our products or services or those of the Procmyloan Franchising network of independently owned offices (as applicable) and their affiliated loan originators;
provide information about Procmyloan and provide our services to independent offices (as applicable) and loan originators;
resolve problems;
manage the Sites and assess usage;
append or link your Personal Information to any other information we or our Affiliates hold about you, or we obtain from third-party customer analytics providers.
enhance or personalize your experience using our Sites;
inform you of offers or new features that we believe may be of interest to you;
provide information or services you have requested;
process or maintain your subscription to a newsletter or mailing list;
facilitate various programs, promotions, or contests in which you participate;
target advertising or content, or for other advertising, promotional or marketing purposes;
study the use and popularity of various areas of our Sites and to improve our Sites;
analyze general locations where our content is viewed (by reviewing IP addresses). We may also use such information for other purposes related to our business or that of our related entities, as well as for any other purpose described in this Notice or any other agreement you may enter with Procmyloan Mortgage and its affiliates, or otherwise as we may disclose to you or to which you consent from time to time.
All financial companies need to share customers’ personal information with third-party companies to run their everyday business. In addition, we may share transactional information with our state and federal regulators. Procmyloan Inc, may share your personal information for our day-to-day business purposes, such as to:
Respond to court orders and legal investigations
Process your transaction
Service and/or sell your mortgage transaction
Maintain your existing account or application
Report to the credit bureaus
Respond to our Company’s prudential state and federal regulators’ routine requests.
Procmyloan Inc, may share personal information about you with its affiliated service providers to assist our company in running day-to-day business activities and operations. Your personal information may also be shared with our affiliates for marketing or joint marketing purposes. The personal information shared by our company may allow our affiliates to market their services and products to you.
Your personal information shared may include the following: Your Name, Subject Property Information; Transactional Details (for example Estimated Closing date, Loan Status, and Loan Amount); and Contact Information. Our affiliates and third-party service providers are required to enter into confidentiality agreements with us, prohibiting them from using any personal information they obtain for any purpose other than those for which they were retained or as required by law.See “To Limit our Sharing” below.
You may want to make a copy of any document for your records when requested to share your information.
Procmyloan Inc, may share personal information about you to non-affiliated financial service providers to assist our company in running day-to-day business activities and operations. Your personal information may also be shared with such entities for marketing or joint marketing purposes. Your personal information shared may include the following: Your Name, Subject Property Information; Transactional Details (for example Estimated Closing date, Loan Status, and Loan Amount); and Contact Information. Procmyloan Inc, is not permitted, directly or indirectly, to disclose your account number to any non-affiliated third party for marketing purposes. See “To Limit our Sharing” below.
Unless otherwise permitted by this policy, Procmyloan Inc, may not, directly or indirectly, disclose your nonpublic personal information to a non-affiliated third party unless:
1. You were provided a privacy notice;
2. You have the opportunity to “opt-out”;
3. You were allotted a reasonable opportunity to opt-out;
4. You elected to not opt-out.
You may want to make a copy of any document for your records when requested to share your information.
We want to stay informed about our new or existing products! As such, we may directly market our products and services to you through various advertising channels, such as direct mailers and e-mail. To submit requests to limit our direct marketing, please call us at (800) 255-7142. See “To Limit our Sharing” below for additional information and opt-out details.
Mobile numbers provided for SMS texting programs will not be shared with non-affiliated financial service providers.We will not use consumer phone numbers solely for lead generation on behalf of, nor share information with, third parties.
To limit the sharing of your information (or opt-out), as permissible by federal and state law, please contact us at (800) 255-7142 or email info@procmyloan.com. Additionally, you can opt-out directly from our website,www.procmyloan.com within the Privacy Policy section.
We can begin sharing your information 30 days from the date we sent this notice unless you authorized us to begin sharing immediately. When you are no longer our customer, we may continue to share your information as described in this notice. You can contact us at any time to limit our sharing.
If you limit your sharing for an account, you jointly hold with someone else, your choices will apply to everyone on the account.
Federal law gives you the right to limit only the following:
Sharing for affiliates’ everyday business purposes – information about your creditworthiness.
Affiliates from using your information to market to you.
Sharing for non-affiliates to market to you.
You have the right to see what specific pieces of data we have about you, and to get this data in a portable and easily accessible format. You also have the right to request that we delete your data. We’re legally required to keep some data about you, but we’ll delete everything we can in accordance with state and federal law. Keep in mind that we might reacquire some of our data if we purchase data from a third party. To exercise this right please contact us at (800) 255-7142. State laws and individual companies may give you additional rights to limit sharing.
We may make changes to our privacy policy in the future. Whenever we make a meaningful change to the way we handle your personal data, we shall notify you of our company’s updated Privacy Policy to reflect the change(s). You may also contact us directly to receive a physical copy of the updated policy – (800) 255-7142.
Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.
Non-affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.
Joint Marketing: A formal agreement between non-affiliated financial companies that together market financial products or services to you.
Opt-out: A direction by you that the financial institution not to disclose certain personal information about you to a non-affiliated third party, except as permitted by law.
Cookies: Text files with small pieces of data that are used to identify and keep track of a website user’s visits and activity.
If you are a Florida resident, Florida law may provide you with additional rights regarding our use of your personal information. To learn more about your Florida privacy rights, visit Florida Privacy Notice.
